Engaging Customers

with brands from A to Z

since 2003.

Solution Overview

Digital Strategy

Effective Web Strategy is not a one-time event. It means constantly evolving to meet the needs of a changing marketplace. Tellus provides a proven process to take strategy from plan to reality with data validation, ROI modeling, User Insight, Brand Definition, and Competitive Analysis.

User Experience

What does your customer need? Business objectives depend on customers accomplishing goals, like finding products and making purchases. Create competitive advantage with uniquely relevant experiences that shorten the distance between user need and user satisfaction.


Bridge the gap between user expectation and reality with Quality Process from planning to measurement across functional, operational, performance, interface, and multi-channel elements.

Ongoing Services

Ongoing Strategic Services measure progress in meeting your Roadmap Goals: web and mobile prototypes, competitive benchmarking, user experience scoring, usability testing, quality assurance scoring, customer insight.

About Tellus

Since 2003 Leading US brands have relied upon Tellus for user-intensive web operations. Everything we do is driven by creating quality user experiences that drive business results

TELLUS is an eCommerce consulting firm serving name brand and niche-leading consumer brands, catalogs, and retail companies. Using the Roadmap to Return on Investment process, Tellus helps clients define a web strategy plan and put strategy into action with a suite of strategic services. Strategic services include: annual digital media roadmap definition, requirement analysis and best practice/competitive benchmarking, user experience design, web and mobile prototypes, usability testing, quality assurance testing, and customer insight.

Great Brands We've Helped Along The Way


"I believe the key to our selection of Tellus was their focus on what we wanted. They took their time to understand our operation thoroughly before making any recommendations . . . They worked with us as a true business partner and delivered an outstanding solution which performed extremely well. Even in a slow market." - Bill Kane, VP 1800Mattress.com

"Our bottom line has directly benefited from our new website planned by TELLUS. Users are now guided to the right item for gift-giving, entertaining, or healthy dining. Complementary products like our sauces, rubs, appetizers, and desserts are showcased, emphasizing our core brand value of seafood experiences to share. As a result, we have seen more multi-item orders and holiday sales up more than 25% over last year. We have been excited to expand upon our successful catalog business and felt the web could play an integral role in our growth. With the launch of the new website, the results speak for themselves." - Mike Mondello, President - SeaBear Smokehouse

Betsy Emery

Founder and CEO

Betsy Emery founded Tellus in 2003 after serving as Chief of Client Services for Fry Inc. Betsy is a frequent contributor to industry publications, speaker at Industry events and author of the Roadmap to ROI process for optimized Web Strategy. The Roadmap to ROI process has been featured in Internet Retailer Magazine articles including: Roadmap to Redesign, Roadmap to Mobile Design, and Roadmap to Product Page Redesign.